The Connecticut Tourism Coalition in conjunction with its member partners announces the offering of a customized Hospitality Awareness Training program for Connecticut. This educational program benefits anyone who works directly with visitors.

Earn your industry-recognized, visitor advocate certification for service excellence and become a Connecticut Tourism Champion. Successful completion of this online program entitles the student to a Certificate of Achievement at a future tourism awards presentation.

Creating a quality visitor experience is paramount to tourists returning to Connecticut. Learn how to exceed customer expectations by positively influencing every visitor’s experience. Take pride in fostering Connecticut Tourism!

The Connecticut Tourism Coalition has partnered with the Chamber of Commerce of Eastern Connecticut to develop an advanced curriculum that educates public-facing service workers on the attractions located in Eastern Connecticut, home to the state’s top tourist attractions.

CHAT Eastern Region is designed to make you an expert on all the region has to offer!

The new training program shares insights on activities and experiences that make eastern Connecticut a unique tourist destination. CHAT Eastern Region provides information that lets you be responsive to a wide range of interests and enhance each guest’s experience.